Privacy policy


Your interest is of essential interest for LIROMS asbl (hereinafter referred to as “Liroms”, “we” of “our”). This privacy statement (hereinafter referred to as the “Privacy Statement”) applies to our website (hereinafter referred to as the “Website”).


Liroms always attempts to act in accordance with (i) the Belgian Privacy Act dated the 8th of December 1992 for the protection of personal privacy with regard to the processing of personal data and/or (ii) the European Regulation 2016/679 concerning the protection of natural persons related to the processing of personal data concerning the free movement of this data and for the repeal of Directive 95/46/EC. This Privacy Statement contains information regarding the personal data collated by Liroms, as well as the manner in which Liroms uses and processes this personal data.


Visiting the Website (and the notification of your personal data as a result thereof) implies your express approval of the Privacy Statement and therefore of the manner in which we collate, use and process your personal data.


Please read this Privacy Statement in conjunction with Liroms ' cookie policy.


Liroms can collate and process the following personal data:

  • Name;
  • First name;
  • Email address;
  • Address;
  • Age;
  • Sex;
  • Language;
  • Location;
  • Surfing behaviour: new/returning user, frequency and history (sessions, page views), involvement (sessions, duration of sessions, page views), days since last session
  • Technology: browser, operating system, network, screen resolution, flash version, host name, service provider;
  • Mobile: device technology, information regarding mobile device, device brands, service provider, input method for mobile phone, operating system, screen resolution;
  • Manner of acquisition: channels (channel, source, medium), referrals, user flow; any sessions via social referrals, conversions, plugins.


The personal data is collated by, or in the context of:

  • Filling in the contact form;
  • Application via the Website;
  • Google Analytics.

The personal data collated by Liroms is accordingly always expressly and voluntarily provided by you.


Liroms can use your personal data for:

  • Sending newsletters and product information;
  • Performance of the agreement.


Liroms will not pass on your personal data to third parties unless this is necessary to provide services to you (such as but not limited to the execution of an order). If it is necessary for this context that Liroms passes on our personal data to third parties, the third party concerned will be obliged to use your personal data in accordance with the provisions of this Privacy Statement.


Without prejudice to the above, it is nevertheless possible that Liroms discloses your personal data to the competent authorities (i) if Liroms is obliged to do so on the basis of the law or in the context of legal proceedings or future legal proceedings, and (ii) for the indemnification and defence of our rights.


Liroms will not sell, lease or disclose your personal data to third parties unless Liroms has concluded a data processing agreement with the third party concerned, which will contain the necessary guarantees concerning confidentiality and privacy in conformity with your personal data.


Unless a longer retention period is required or justified, for example in the event of a statutory retention period, or for the prevention of unwanted contact with you, Liroms in principle retains your personal data for a period of 5 years after collating this, or after the termination of the agreement. This period is usually necessary for achieving and meeting the objectives as described in the Privacy Statement under ‘personal data use’. 


If you wish to rely on your privacy rights, as determined below, please contact or fill in the form for the exercise of your privacy rights and forward this to Liroms via email or by regular mail: 

  • Right of access to the personal data that Liroms might have regarding you;
  • Right of correction, completion or update of your personal data;
  • Right of deletion of your personal data (‘right to be forgotten’);
  • Right of restriction of the processing of your personal data;
  • Right of transferability of your personal data;
  • Right to object to the processing of personal data You can in principle exercise these rights free of charge via the form mentioned above.

If you do not wish to receive any newsletters or information regarding our services, you can deregister at any time by means of clicking on the “deregistration button”, as provided at the end of each email from Liroms. 


Liroms undertakes to take reasonable, physical, technological and organisational precautions for the purpose of the prevention of (i) unauthorised access to your personal data and also (ii) loss, exploitation or change of your personal data.


Liroms will save all personal data, which it has collated, on a secured server within the European Union.


Notwithstanding Liroms' security policy, the inspections and the actions it conducts in this context, an infallible level of security cannot be guaranteed. There is no method whatsoever of transmission or transfer via the internet, not any method of electronic saving that is 100% secure, consequently Liroms cannot guarantee absolute security in this context. 


All personal data, collated by Liroms, will only be saved and processed in Luxembourg or another EU member state.


There is, therefore, no cross-border transfer or processing of your personal data.


Liroms will be entitled to update this Privacy Statement by means of placing a new version on the Website. It is highly advisable in this context to regularly consult the Website and the page concerned, which contains the Privacy Statement, to ensure that you are aware of any changes.


The Website can also contain hyperlinks to other websites. Liroms is under no circumstances responsible for the privacy policy or privacy practice of any third party.


If you have any complaints regarding the manner in which Liroms collates, uses and/or processes your personal data, you can submit a complaint to the Privacy Commission. You can of course always contact us:


Please contact us if you have any questions regarding the Privacy Statement or the manner in which Liroms collates, uses or processes your personal data:            

  • Via email: ; or
  • Via regular mail: Liroms asbl, Centre Hospitalier de Luxembourg, Médecine du Sport 76, rue d Eich, L-1460 Luxembourg